Written by Admin on 2025-05-06

Troubleshooting Guide: WordPress Download Monitor Not Working

WordPress Download Monitor is a popular plugin for managing file downloads on WordPress websites. However, in some cases, users may encounter issues where the plugin doesn't work as expected. If you're facing similar problems, don't worry. In this article, we will guide you through some of the common causes and solutions for troubleshooting the WordPress Download Monitor not working.

Check the Plugin Version and Compatibility

The first and most straightforward step is to confirm that the WordPress Download Monitor plugin is up-to-date and compatible with your version of WordPress. Start by checking whether you are currently using the most recent version of the plugin. You can do this by visiting the 'Plugins' tab on your WordPress Dashboard and checking whether an update is available.

Next, check the 'Compatibility' section on the WordPress Download Monitor plugin page to ensure that the plugin version is compatible with your WordPress version. If the plugin version is outdated, update it to the latest version, and check if the issue persists.

Check the Plugin Settings

Another reason for the WordPress Download Monitor not working could be incorrect settings configuration. Check the plugin settings to ensure that everything is correctly configured.

First, go to the 'Downloads' tab from your WordPress Dashboard, click on the 'Settings' sub-tab, and check if you have selected the right options for 'General,' 'Templates,' 'Security,' and 'Advanced.' If you notice an incorrect setting, make necessary changes, and save your settings.

Check for Conflicts with Other Plugins

In some cases, other WordPress plugins may cause conflicts with the WordPress Download Monitor. This conflict can result in the plugin not working correctly.

To check for plugin conflicts, disable all other plugins installed on your WordPress website temporarily and check if the WordPress Download Monitor starts working. If it does, then you have a plugin conflict you will have to identify. Reactivate each plugin one by one and check if the problem reoccurs. If you identify any plugin causing the conflict, reach out to their support team, or if you are tech-savvy, you can make necessary changes to the plugin yourself.

Check for PHP and MySQL Versions

Lastly, PHP and MySQL versions can also result in the WordPress Download Monitor not working. WordPress requires a PHP version 5.6.20 or higher and MySQL version 5.0 or higher to run correctly. If you are using a lower version, it can cause plugin conflicts and functionality issues.

To check your PHP and MySQL versions, you can do it either by checking your hosting service provider's information or by using a plugin that checks it for you.

If your PHP or MySQL version is outdated, it is recommended to upgrade to the latest version.

Conclusion

In conclusion, the WordPress Download Monitor not working can be frustrating and may negatively affect your website's user experience. The above points should guide you on basic troubleshooting steps to get everything working again. However, if everything fails, contact the support team group of both your hosting service provider and the WordPress Download Monitor plugin developer.